Payment Information

ONGUZA operates a deposit + final payment system for all bicycle and frameset orders. The deposit is required to secure your order and the final payment is required prior to shipment or pickup when your made-to-order bike is completed. The first deposit can be processed using any of the options offered by Shopify on the site, but the final payment we request is made via PayPal, Venmo, Wise Transfer or Bank Transfer. The cost will be finalized dependent on your selection of components (if applicable) and optional extras (I.e. additional bottle bosses). 

Payments via Shopify Payments, PayPal and Venmo are processed by Collyn Ahart LLC operating out of the USA. This is solely for the ease of international and credit card purchasing. Collyn Ahart is the wife and partner of Dan Craven and resides between the USA and Namibia. If you have any questions or concerns about any payment method or experience you have, please feel free to email us at hello@onguza.com and either Dan or Collyn will respond asap.